Klass reviews

635 reviews on Trustpilot
Excellent 9.4 from 0 - 10
Polly2 ReviewsSleeveless Printed Zip Front Scuba Midi Dress - NAVY - 14
Verified orderPolly was invited to write this review by Klass.
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God quality items at affordable pices

Good quality items at affordable prices. Delivery was quick and love the free returns if items are unsuitable. Will shop here again

Sandie P2 ReviewsFloral Printed Long Sleeve Pleated Shirt - MULTI JADE - 16
Verified orderSandie P was invited to write this review by Klass.
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Lovely clothes &good service

The clothes I purchased online were accurately depicted on the website. The colours were spot on, and they fitted perfectly. The website is easy to use, and their standard delivery is very quick.

Klass reply
Reply from Klass

Good morning Sandra

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Sue1 ReviewAnna Rose Lightweight Quilt Coat - NAVY - 16
Verified orderSue was invited to write this review by Klass.
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Quick

Did not have my Size in the shop went on line,spoke to a Klass representative she was extremely helpful, she took my details,jacket arrived two days later,its really lovely cannot fault them

Klass reply
Reply from Klass

Good morning Sue

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Emma - klass.co.uk

Jan YatesBrum, GB2 ReviewsAnna Rose Lightweight Quilt Coat - NAVY - 14
Verified orderJan Yates was invited to write this review by Klass.
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First Klass

Excellent service with helpful personel on the phone.

Klass reply
Reply from Klass

Good afternoon Janet

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

Verified orderBeverly Christophe was invited to write this review by Klass.
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Great service quick delivery good quality

Sizing true value good for quality

Klass reply
Reply from Klass

Good afternoon Beverly

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

Verified orderAnita Richards was invited to write this review by Klass.
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Very pleased.

Excellent service, speedy delivery, fab clothes. Thank you.

Klass reply
Reply from Klass

Good morning Anita

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Kristina - klass.co.uk

Verified orderCorinne Hazell was invited to write this review by Klass.
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Not disappointed

Ordered online-quick efficient and purchase was of excellent quality

Klass reply
Reply from Klass

Good morning Corinne

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Diane 1 ReviewMonochrome Placement Printed Tunic - BLACK/WHITE - M
Verified orderDiane was invited to write this review by Klass.
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Can recommend this brand

Good quality clothes at reasonable prices. I often shop in store, the staff are friendly and helpful. Ordered on line for the first time, had a prompt delivery so would recommend this also.

Klass reply
Reply from Klass

Good evening Diane

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Diane Mace5 ReviewsAnna Rose Bias Cut Floral Georgette Top - NAVY/PINK - 10
Verified orderDiane Mace was invited to write this review by Klass.
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Excellent

Excellent service very pleased with the blouse.

Klass reply
Reply from Klass

Good evening Diane

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Milly7 ReviewsBorder Printed Boho Tunic - BROWN/BLACK - 16
Verified orderMilly was invited to write this review by Klass.
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Excellent

Website easy to get around. Products very good value and very well make and the items I ordered were delivered within 4 days.

Klass reply
Reply from Klass

Good evening Milly

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Kristina - klass.co.uk

Verified orderElizabeth Morrison was invited to write this review by Klass.
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a distinct lack of being kept informed

I ordered 3 items 2 turned up, no communication or refund advising me of any problems. I waited a week. It was only when I chased the company up that I was told there was a problem with delivery and I should have been advised and refunded that didn't happen until I queried it. I love Klass and Anna Rose clothes however will stick to shop purchases from now on.

Klass reply
Reply from Klass

Good evening Elizabeth

Thank you for your recent review.

At Klass, we pride ourselves on providing excellent communication to our customers and thus must apologise that you did not receive our normal standard of service.

In the rare event that an item is not available, our normal procedure is to immediately inform the customer and, if payment has already been taken, refund the customer immediately.

Unfortunately, due to an internal error, this did not happen in your case and again we must apologise.

I am sincerely sorry to hear this experience has put you off shopping with us online. If there is anything we can do to restore your faith in us, please do get in touch.

Otherwise, we hope to see you in store soon.

Kind Regards Emma - klass.co.uk

Sandy.1 ReviewLong Decorative Knit Cardigan - NAVY/TEAL - S
Verified orderSandy. was invited to write this review by Klass.
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clothing

Ordered quite a few items online for the first time, service & delivery were excellent. All items were really lovely, fantastic value for money & have to say, "GREAT QUALITY" Thank you Klass.

Klass reply
Reply from Klass

Good afternoon Sandy

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Joy Barker1 ReviewLightweight Crinkle Zip Jacket - SEA GREEN - 14
Verified orderJoy Barker was invited to write this review by Klass.
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Happy Shopper

Saw this in shop,not my size.Ordered of website,quick delivery. Really please with colour, fit and weight. Great for holidays.

Klass reply
Reply from Klass

Good afternoon Joy

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Shirley Wain1 ReviewFeather Sublimation Print Crochet Trim Top - JADE - XXL
Verified orderShirley Wain was invited to write this review by Klass.
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Green Peacock Top

I ordered my product online and the delivery was very fast. Loved my product. the material is off great quality and the price was excellent.

Klass reply
Reply from Klass

Good afternoon Shirley

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Kristina - klass.co.uk

Eltel6 ReviewsAnna Rose Printed Crinkle Shift Dress - IVORY/PINK/LILAC - 20
Verified orderEltel was invited to write this review by Klass.
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Good service

I ordered online returned item to store at Dover. Good prompt delivery of item and no quibble exchange I store. Also nice to be left alone to try on garments without feeling pressured I store, but staff to hand if needed. Got a nice comfortable dress in the end for my daughters wedding at a reasonable price. Will definitely return for another outfit when needed

Klass reply
Reply from Klass

Good afternoon Teresa

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Verified orderDenise Whitmore was invited to write this review by Klass.
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tunic dress

Lovely tunic dress, and the pattern really nice. Looking forward to wearing it.

Klass reply
Reply from Klass

Good afternoon Denise

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Verified orderMrs Margaret Farrow was invited to write this review by Klass.
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Trustworthy

I often find what I'm looking for at Klass. Elegant fashions. Excellent delivery. Good selection of clothes.

Klass reply
Reply from Klass

Good afternoon Margaret

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

Verified orderCarol Edwards was invited to write this review by Klass.
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1st online order

Only slight hiccup, my error using web site for 1st time
awaiting replacement article to be sent

Klass reply
Reply from Klass

Good afternoon Carol

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Verified orderPatricia Howson was invited to write this review by Klass.
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Klass

Prompt delivery

Klass reply
Reply from Klass

Good afternoon Winston

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Verified orderJeanne Sellars was invited to write this review by Klass.
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Value and service

The items I ordered were as described and with discounts offered exceptional value. Ordering online was simple and goods despatched without delay with the added advantage of free returns. A pity that customer services only operate a 5 day week and e mails went unanswered. Otherwise the company would have received 5 stars from me.

Klass reply
Reply from Klass

Good afternoon Jeanne

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk