REWARD CARD

JOIN THE KLASS REWARD CARD
AND START EARNING POINTS

*GET £50 WORTH OF BONUS POINTS FOR REGISTERING YOUR CARD ONLINE!

REGISTER OR REQUEST YOUR REWARD CARD BELOW
card example
Title*
Date of Birth*
Country*
* Required fields
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By allowing these messages you consent to being sent the occasional email and/or text so as to be first to hear about our special offers and news. It’s easy to unsubscribe at any time. Click here to see our Privacy Policy
FOR MORE INFORMATION ABOUT THE REWARD CARD CLICK HERE
If you have an online account linked to the email address just provided then your card will be automatically linked to your online account as soon as the registration of the card is processed.

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*Offer available to new card holders only. To qualify for this offer a Reward Card must be registered online within 7 days of the card first being used in the store. £50 worth of bonus points is equal to 25 reward points.

If you haven’t picked up a card from a store and are requesting we send you a card then to qualify for the bonus points you need to have either made a purchase online the day you request your card or make a purchase either online or in store within 7 days thereafter.

**Can only be used in Klass standalone stores and concessions that participate in the Reward Card scheme. Please see here for full terms and condions of use.

By using the card you accept the Reward Card Terms & Conditions

Terms & Conditions

  • You may only use your Klass reward card to collect points on purchases in Klass Stores, online at our website www.klass.co.uk and at participating concessions full details of which are available on our website.
  • It is a condition of having a Klass Reward Card that you can provide Eleganze Limited with your contact details. By using the Klass reward card issued to you,you accept these terms and conditions, you agree to become a member of the Reward Card scheme and agree that Eleganze Limted can contact you with direct marketing offers from Klass.
  • To earn points for a transaction, your Klass Reward Card must be presented at the till at the time of purchase. Every £2 spent earns 1 point. For online purchases for the system to link your online purchases to your card you need to ensure the email address used for your online account is the same as the email address registered to the reward card.
  • The Klass Reward Card scheme is open to all U.K. residents aged 18 years and over, excluding Eleganze Limited staff.
  • The Klass Reward Card is not transferable and can only be used by the person whose name and signature is on the card.
  • If your card is lost or stolen, please notify us by ringing the helpline on 01706 868002, and a new card will be issued. Please notify the helpline if you change your address or wish to change your details. Calls will be charged at national rates.
  • The Klass Reward Card issued to you remains the property of Eleganze Limited, who reserve the right to decline, issue or withdraw the card.
  • In the case of dispute, the decision of Eleganze Limited shall be final. Nothing in these terms affects your statutory rights.
  • Eleganze Limited reserve the right to alter, amend, or terminate the Klass Reward Card scheme at any time, without the need for prior notice, be it written or verbal.
  • The Klass Reward Card is not a credit, debit or cheque guarantee card.
  • Your Klass Reward Card must contain a minimum of 100 points for a voucher to be issued. After the first 100 points, vouchers will be issued for every 50 points earned. This applies to every collecting period.
  • Collecting periods may vary and in the event you do not collect any points during an 18 month period then your points balance will be reset to zero.
  • The level of reward given will be based on the total number of points that a member has earned by the end of the last day of a collecting period. Any points that a member has earned that fall between the level of reward and the next level will be "carried over" as the starting balance for the next collecting period.
  • The Klass Reward Card vouchers and mail out coupons can only be used in Klass stores when presented with a Reward Card bearing the same name and number.
  • Eleganze Limited reserved the right to deliver vouchers by email only. Vouchers must be used by the expiry date as stated on the voucher. We are not responsible for any vouchers that are unused by their expiry date. At present whilst you can collect points online you cannot use vouchers for on-line purchases.
  • It is your responsibility to advise us should your contact details change. We are not responsible for delayed or undeliverable mail or email.
  • The current redemption value of points is one point equals £0.10. Eleganze Limited reserve the right to vary the rate at any time.
  • Points are not given on non-Eleganze Limited product.
  • All in-store promotions and mail outs are subject to availability.
  • We reserve the right to cancel any Klass Reward Card that has been inactive.
  • The promoter of the Klass Reward Card is Eleganze Limited, Unit B, Royle Pennine Trading Estate, Lynroyle Way, Rochdale, OL11 3EX.
  • These Terms are subject to English Law. Our liability for a breach by us of these Terms shall be limited to you. If you suffer loss as a result of such breach, our sole liability shall be to credit you with points in the event that such points were deducted in error or should have been credited but were not.
  • Nothing in these Terms and Conditions shall limit any liability for personal injury or death caused by our negligence nor limit any liability for fraud.

CONFIDENTIALITY

All the data you supply to Eleganze will be held in compliance with all current and future Data Protection laws.

Privacy Policy

This website is brought to you by Eleganze Limited being the company that owns the Klass and Anna Rose brands . We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.

We promise to look after your personal information and we will not sell any information about you to any other party. For the purposes of the Data Protection Act 1998, Eleganze Limited t/a Klass ('we' or 'us') is the 'data controller' (ie the company who is responsible for, and controls the processing of, your personal data).

Personal data we may collect about you

We will obtain personal data about you (such as your name, address, phone number, email address, payment details) whenever you complete an online form.

For example, we will obtain your personal data when you create an online account with us, register your reward card with us, send us feedback, contact us for any reason, sign up to a service, enter a competition, or purchase goods from us.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider and what devises you use to open emails we send you. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.

How we use your personal data

We will use your personal data for the purposes described in this section or as found in the relevant parts of the website at the time your data were obtained.

These purposes include:

  • to help us identify you and any accounts you hold with us;administration;
  • research, statistical analysis and behavioral analysis;
  • customer profiling and analysing your purchasing preferences;
  • marketing—see 'Marketing and opting out', below;
  • fraud prevention and detection;
  • billing and order fulfillment;
  • credit scoring and credit checking—see 'Credit checking', below;
  • customising this website and its content to your particular preferences;
  • to notify you of any changes to this website or to our services that may affect you;
  • security vetting; and
  • improving our services.

Marketing and opting out

If you have given permission, we may contact you by mail, telephone, SMS, text/picture/video message, email about products, services, promotions, special offers and rewards that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See further 'Your rights', below.

We also maintain a separate mailing list for reward card members so we can still contact members who wish to receive messages about their reward card membership but would like to opt out of other general direct marketing communications from us. Provided you have given permission, we may contact you by mail, telephone, SMS, text/picture/video message, email about your reward card membership including membership offers, promotions and reward vouchers. Again if you prefer not to receive these communications from us, you can opt out at any time. See further 'Your rights', below.

Disclosure of your personal data

We may disclose your personal data to:

  • other companies within our group;
  • our agents and service providers;
  • credit reference agents—see 'Credit checking', below; and
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity.

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:

  • access to your account is controlled by a password and username that are unique to you
  • we store your personal data on secure servers
  • payment details are encrypted using SSL technology

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Credit checking

To enable us to make credit decisions about you and members of your household and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this.

Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • give consent on his/her behalf to the processing of his/her personal data;
  • receive on his/her behalf any data protection notices; and

Your rights

You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • put your request in writing;
  • include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill);
  • attach a cheque in the amount of £10 made payable to Eleganze Limited; and
  • specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • put your request in writing;
  • provide us with enough information to identify you (eg reward card number (if applicable), username, registration details); and
  • specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

  • put your request in writing an email sent to info@klass.co.uk with a header that says 'Unsubscribe' is acceptable);
  • provide us with enough information to identify you (eg reward card number (if applicable), username, full name, postcode and registered email address); and
  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg email or mobile text messaging), please specify the channel you are objecting to;
  • if your objection is not to direct marketing in general, but would wish to continue to receive communications from us about your reward card membership so for example you can still receive your reward card vouchers or hear about exclusive membership offer and promotions, please make it clear that whilst you wish to unsubscribe to the general marketing you still wish to remain subscribed to the reward card mailing list;

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to info@klass.co.uk or you can write to us at Customer Services, Eleganze Limited, Unit B, Royle Pennine Trading Estate, Lynroyle Way, Rochdale Lancs OL11 3EX or call us on 01706 868 002. Our registered office is Eleganze Limited, Unit B, Royle Pennine Trading Estate, Lynroyle Way, Rochdale Lancs OL11 3EX.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

If you have any questions/comments about privacy please contact us.