Klass reviews

921 reviews on Trustpilot
Excellent 9.4 from 0 - 10
Verified orderMaureen Darbyshire was invited to write this review by Klass.
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Prompt and efficient service_

Prompt and efficient service_

Klass reply
Reply from Klass

Good morning Maureen

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

GH3 ReviewsLinen Blend Trousers - BLACK - 10
Verified orderGH was invited to write this review by Klass.
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Good service online.

Good products.

Klass reply
Reply from Klass

Good morning Gillian

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kristina - klass.co.uk

Hina2 ReviewsEmbellished Three Quarter Sleeve Top - MUSTARD - 14
Verified orderHina was invited to write this review by Klass.
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Excellent choices for tops

Excellent choices for tops. Excellent customer service.

Klass reply
Reply from Klass

Good morning Hina

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Lorna Kyle1 ReviewSleeveless Textured Stripe Stretch Fitted Midi Dress - COBALT/PINK - 14
Verified orderLorna Kyle was invited to write this review by Klass.
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Happy with the service and timing of …

Happy with the service and timing of delivery

Klass reply
Reply from Klass

Good morning Lorna

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Kristina - klass.co.uk

Mrs E Storton2 ReviewsStriped Knee Length Shorts - NAVY/WHITE - 18
Verified orderMrs E Storton was invited to write this review by Klass.
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My order was dealt with quickly and …

My order was dealt with quickly and efficiently and arrived quite quickly.

Klass reply
Reply from Klass

Good morning Eileen

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Spire View2 ReviewsAnna Rose Sleeveless Midi Ottoman Dress - CORAL - 10
Verified orderSpire View was invited to write this review by Klass.
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Excellent service

Excellent service

Klass reply
Reply from Klass

Good morning Christine

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Kristina - klass.co.uk

Verified orderJacqueline Allatson was invited to write this review by Klass.
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Fantastic

Fantastic, fast and efficient service.

Klass reply
Reply from Klass

Good morning Jacqueline

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kristina - klass.co.uk

Verified orderMrs Kim Walker was invited to write this review by Klass.
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evcellent service

evcellent service

Klass reply
Reply from Klass

Good morning Kim

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Verified orderGillian Urmston was invited to write this review by Klass.
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Good service and lovely quality clothes

Good service and lovely quality clothes

Klass reply
Reply from Klass

Good morning Gillian

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Emma - klass.co.uk

Mr M A Green6 ReviewsPleated Botanical Print Round Neck Top - KHAKI/LIME - L
Verified orderMr M A Green was invited to write this review by Klass.
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Spot on

Spot on - price was right and the purchase arrived at the time stated

Klass reply
Reply from Klass

Good morning Pauline

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Verified orderGillian Cockbain was invited to write this review by Klass.
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Great quality and beautiful styles …

Great quality and beautiful styles great service would highly recommend Klass

Klass reply
Reply from Klass

Good morning Gillian

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Susan 1 ReviewCold Shoulder Printed Jersey Maxi Dress - RED - 16
Verified orderSusan was invited to write this review by Klass.
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Stylish.

Had some lovely cloths from shop but disappointed with on line items.

Klass reply
Reply from Klass

Good morning Susan

I am very sorry to hear that you are unhappy with the products bought online with us. If you have any specific feedback as to why you were disappointed please sent this to info@klass.co.uk . Many thanks for taking the time to write a review as it is greatly appreciated.

Kind Regards Emma - klass.co.uk

Verified orderKathleen Currie was invited to write this review by Klass.
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Quality control staff please note!

I recently purchased an orange linen and cotton jacket reduced from £60 to £40 in the sale from the Freeport Talke branch. My complaint is not about the staff in the branch - my complaint was dealt with sympathetically by the Branch Manager, and I was offered a 10% discount on my next purchase.

The garment I purchased was - on examination at home - very poorly constructed. I came to the opinion that it had been put together by operators without the experience required. I have been a customer of Klass for many years and know that the garment was well short of the Company's usual standard. I have never had reason to complain before.

The replacement jacket - the only one available at the store in my size at the time - has 2 construction faults. I am able to correct one (a tuck in the sleeve head), the other (a narrow area on one sleeve band) will remain due to difficulty in matching the tip stitching thread.

My daughter purchased the same jacket from Klass online. It is of the standard that I would have expected.

Peter Ormerod3 ReviewsCross Over Hanky Hem Belted Skirt - BLACK - 14
Verified orderPeter Ormerod was invited to write this review by Klass.
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Excellent fast service and value for …

Excellent fast service and value for money!

Klass reply
Reply from Klass

Good morning Rosina

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Verified orderIrene Wellings was invited to write this review by Klass.
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lovely products that fit properly and …

lovely products that fit properly and are value for money

Klass reply
Reply from Klass

Good morning Irene

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Emma - klass.co.uk

Verified orderKathy Kirkbride was invited to write this review by Klass.
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excellent service ordered monday …

excellent service ordered monday evening received wednesday morning as usual clothers were perfect

Klass reply
Reply from Klass

Good morning Kathryn

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Verified orderAlison Hutchinson was invited to write this review by Klass.
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Although my order took a long time to …

Although my order took a long time to get here......mainly Royal Mails fault......everything was a good fit and quality andvwas well packaged arriving virtually wrinkle free.

Klass reply
Reply from Klass

Good morning Alison

Thanks for writing a review and it's great to hear that you are happy with the item received. I can only offer my sincere apologies for the delay in delivery as I would not expect delivery to take this long. Thank you for your patience however, and I hope that we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

Carol Lyon1 ReviewWashed Sleeveless Tassel Tunic - GREEN - 16
Verified orderCarol Lyon was invited to write this review by Klass.
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Red maxi dress & Green tassle top

I love this red dress it's very flattering too the quality is perfect.
I also bought a Green tassle top & love it I don't normally buy green clothes but I'm so glad I did it's gorgeous definitely recommend buying from Klass also the delivery was really quick.

Klass reply
Reply from Klass

Good morning Carol

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

Claire1 ReviewSleeveless Washed Tunic - KHAKI - 10
Verified orderClaire was invited to write this review by Klass.
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Excellent quality products!

I really love the quality and range of Klass products, I have used both the internet to shop and local store both of which I find really good. They also have genuine sales and you can pick up some amazing deals! I have found the store assitants incredibly helpful and it is a pleasure to shop or browse there, feeling under no pressure to buy at all. My only issue is that I wish Klass had size 8 clothing as I cannot buy anything that fits around the waist and feel so frustrated as I so like their products.

Klass reply
Reply from Klass

Good morning Claire

Many thanks for your kind review as it is greatly appreciated! Your feedback regarding our sizing shall be passed onto the relevant department.

Kind Regards Emma - klass.co.uk

Tracy Burton1 ReviewBold Floral Printed Elasticated Waist Shorts - BLUE/MULTI - 18
Verified orderTracy Burton was invited to write this review by Klass.
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Great service,though I was expecting a …

Great service,though I was expecting a email to say my parcel had been dispatched..but arrived sooner than I was expecting...great!!

Klass reply
Reply from Klass

Good morning Tracy

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk