Klass reviews

1175 reviews on Trustpilot
Excellent 9.5 from 0 - 10
Verified orderTeresa Hipkin was invited to write this review by Klass.
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Great experience both in store and …

Great experience both in store and online. Very helpful and friendly staff from both. My local branch is in a garden centre and I came across it by chance. I purchased a dress, tried it on but wasn't sure and the assistant suggested trying it on at home as well as there would be no problem if I changed my mind. I have since ordered a few items over a period of time and still have great service. Thank you Klass you are definately up there with the big boys in my books.

Klass reply
Reply from Klass

Good afternoon Teresa

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Verified orderElizabeth Grant was invited to write this review by Klass.
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Staff were helpful and friendly!

Staff were helpful and friendly!

Klass reply
Reply from Klass

Good morning Elizabeth

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Minnie 10 ReviewsRelaxed Skinny Jeans - DARK DENIM - 10
Verified orderMinnie was invited to write this review by Klass.
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Good Service

Had to return items as sizes were not right for me, but very pleased with the service I received.

Klass reply
Reply from Klass

Good morning Janice

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

John Mcghie4 ReviewsTurn Sleeve Washed Cotton Top - LIGHT KHAKI - 14
Verified orderJohn Mcghie was invited to write this review by Klass.
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Goods exactly as described

Goods exactly as described, reasonably priced and quick delivery.

Klass reply
Reply from Klass

Good morning John

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Kristina - klass.co.uk

Jane Clark1 ReviewAnna Rose Scarf Coat - PURPLE - M
Verified orderJane Clark was invited to write this review by Klass.
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100% perfection

Saw this coat in local garden centre for my 93 year old mum but was disappointed to find they didn't have her size in stock. Came home and looked on the website only to discover her size was out of stock there too. Was very pleasantly surprised when they got back to me the following day to say the size we wanted was back in stock. Ordered the coat, asked for it to be delivered to mum and we were both over the moon when it arrived 3 days later (no p&p to pay which was an unexpected bonus) She loves the coat which is warm, stylish, light weight, very well made and 100% perfect. We have nothing but praise for this wonderful company and it's tip top service and products.

Klass reply
Reply from Klass

Good morning Jane

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Verified orderBARBARA GORRY was invited to write this review by Klass.
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Evening dress Barbara gorry

Lovely dress fits perfect will certainly order from you again

Klass reply
Reply from Klass

Good morning BARBARA

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Verified orderSharon Barrett was invited to write this review by Klass.
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I love using Klass both instore and …

I love using Klass both instore and online. My only fault is that for some reason my store reward card doesn’t seem to link up online properly so I think I lost my points on my last shop online.

Klass reply
Reply from Klass

Good afternoon Sharon

Thank you so much for your review. We've had a look at your account and fixed the linking up error. Your points should now all be sorted now.

Kind Regards Kristina - klass.co.uk

Rachel M1 ReviewFaux Fur Trim Flock And Print Coat - BLACK - XXL
Verified orderRachel M was invited to write this review by Klass.
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Easy online ordering and helpful staff …

Easy online ordering and helpful staff in my local store. Only request to make better would be to offer longer length trousers and jeans. Thank you.

Klass reply
Reply from Klass

Good afternoon Rachel

Many thanks for your kind review as it is greatly appreciated!

Kind Regards Emma - klass.co.uk

Helen PhippsMoreton Pinkney, US3 ReviewsPrinted Brushed Long Sleeve Tunic - NAVY/BLUE - M
Verified orderHelen Phipps was invited to write this review by Klass.
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Brilliant on line discount and amazing …

Brilliant on line discount and amazing items, fast delivery.

Klass reply
Reply from Klass

Good afternoon Helen

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kristina - klass.co.uk

Verified orderAnne Cunliffe was invited to write this review by Klass.
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Could not fault the service at all came …

Could not fault the service at all came very quickly and perfectly packaged thankyou

Klass reply
Reply from Klass

Good afternoon Anne

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Catmul1 ReviewLong Sleeve Textured Tunic - BLUE/GREY - M
Verified orderCatmul was invited to write this review by Klass.
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Fantastic Value

Fantastic Value

Klass reply
Reply from Klass

Good afternoon Catherine

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Amy Wareing3 ReviewsLayered Long Sleeve Hanky Hem Tunic - LT DENIM - XXL
Verified orderAmy Wareing was invited to write this review by Klass.
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Fantastic service

Fantastic service, bought klass clothes for many, many years but this was the first time bought online. Will definitely be doing so again.

Klass reply
Reply from Klass

Good afternoon Anthony

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kristina - klass.co.uk

MRS J KENWARD6 ReviewsLong Sleeve Eyelash Knit Top - GREY/MUSTARD - L
Verified orderMRS J KENWARD was invited to write this review by Klass.
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brilliant shop.

brilliant shop.

Klass reply
Reply from Klass

Good afternoon Joan

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Anne 2 ReviewsEmbellished Chiffon Layer Maxi Dress - MIDNIGHT - 18
Verified orderAnne was invited to write this review by Klass.
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Brilliant Service

Very pleased with the service. Parcel arrived on time. Because it was a choice of dresses/sizes unwanted items refunded promptly at our local standalone store. Would order on line again.

Klass reply
Reply from Klass

Good afternoon ANNE

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kristina - klass.co.uk

Sonia Carter3 ReviewsFaux Fur Trim Flock And Print Coat - BLACK - M
Verified orderSonia Carter was invited to write this review by Klass.
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Very nice coat true to fit.

Very nice coat true to fit.

Klass reply
Reply from Klass

Good afternoon Sonia

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

A Mcgregor2 ReviewsPadded Botanical Printed Coat - CHARCOAL - XL
Verified orderA Mcgregor was invited to write this review by Klass.
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New customer

Have recently been introduced to Klass and have bought two tops and a padded jacket/coat. First item bought at a concession in a garden centre followed by two items on line. As a new online customer I had an introductory discount which was great.

Klass reply
Reply from Klass

Good afternoon Alison

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kristina - klass.co.uk

Verified orderROBERTA GRIFFITHS was invited to write this review by Klass.
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klass is just perfect lovely clothing quick deliveries

klass is just perfect lovely clothing quick deliveries

Klass reply
Reply from Klass

Good afternoon ROBERTA

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Kinsha Owen1 ReviewSleeveless Pleated Colour Block Maxi Dress - NAVY/MUSTARD - 12
Verified orderKinsha Owen was invited to write this review by Klass.
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very good got my lovely blue dress

very good got my lovely blue dress

Klass reply
Reply from Klass

Good afternoon Kinsha

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

I Robertson1 ReviewSuedette Laser Cut Waterfall Cardigan - BLACK - L
Verified orderI Robertson was invited to write this review by Klass.
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Always quick service and quality items

Always quick service and quality items

Klass reply
Reply from Klass

Good afternoon Irene

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Mrs Dewey3 ReviewsAnna Rose Fitted Jacquard Sleeveless Midi Dress - BLACK/MAGENTA - 20
Verified orderMrs Dewey was invited to write this review by Klass.
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Great service

Great service . Very helpful staff .

Klass reply
Reply from Klass

Good afternoon Valerie

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Kristina - klass.co.uk