Klass reviews

2801 reviews on Trustpilot
Excellent 9.6 from 0 - 10
Christine2 ReviewsFloral Padded Coat
Verified orderChristine was invited to write this review by Klass.
Learn more.

Winter jackket

Very comfortable and really easy company to deal with. Very pleased.

Klass reply
Reply from Klass

Good afternoon Chris

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

Margaret2 ReviewsTextured Knit Cowl Neck Tunic
Verified orderMargaret was invited to write this review by Klass.
Learn more.

Communication was important!

Said when coming and delivered in a timely manner

Klass reply
Reply from Klass

Good afternoon Margaret

Many thanks for your kind review as it is greatly appreciated!

Kind Regards Kristina - klass.co.uk

Amanda1 ReviewAnna Rose Cowl Neck Feather Knit Top
Verified orderAmanda was invited to write this review by Klass.
Learn more.

Eye Lash Jumpers

Bought 3. Fair price. Warm and soft. Washed well. Would recommend.

Klass reply
Reply from Klass

Good afternoon Catherine

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Verified orderDenise Buckingham was invited to write this review by Klass.
Learn more.

dress online

i bought a dress online and I'm really happy with it, would happily recommend my friends to shop at your store online

Klass reply
Reply from Klass

Good afternoon Denise

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Karen Holmes2 ReviewsAnna Rose Fit And Flare Burn Out Dress
Verified orderKaren Holmes was invited to write this review by Klass.
Learn more.

Anna Rose Dress

This is a lovely dress and excellent value for money

Klass reply
Reply from Klass

Good afternoon K E

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Verified orderJulie And Thanks For Your Order was invited to write this review by Klass.
Learn more.

Excellant

Arrived very promptly. Very good quality.

Klass reply
Reply from Klass

Good afternoon Julie

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Kristina - klass.co.uk

Susan Glover1 ReviewLong Sleeve Cowl Neck Knit Top
Verified orderSusan Glover was invited to write this review by Klass.
Learn more.

Fast delivery, quality clothes that fitted perfectly

Nothing more to add, everything I needed. very happy!

Klass reply
Reply from Klass

Good afternoon Susan

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Kristina - klass.co.uk

Mr Nicholls4 ReviewsSleeveless Sequin Jersey Maxi Dress
Verified orderMr Nicholls was invited to write this review by Klass.
Learn more.

Excellent service on line.

Good quality of goods. Great service on line.

Really impressed. Used on line service as store did not have my size in stock. E vent got an offer of 20% off shop price. Fantastic.

Take a look.

Klass reply
Reply from Klass

Good afternoon Christine

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

Verified orderVICTORIA BARKER was invited to write this review by Klass.
Learn more.

Great returns

I had to send something back because I didn't like it but the returns system was very easy and free so I would not hesitate to order again from this site.

Klass reply
Reply from Klass

Good afternoon VICTORIA

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Emma - klass.co.uk

Meg Henning1 ReviewDiamond Stitch Quilt Jacket
Verified orderMeg Henning was invited to write this review by Klass.
Learn more.

Jacket

Jacket just as advertised. Product delivered quickly with the added bonus of money off for first order. Will definitely order again from you.

Klass reply
Reply from Klass

Good afternoon Meg

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Kind Regards Emma - klass.co.uk

LVS Ramus1 ReviewBouquet Crinkle Cotton Skirt
Verified orderLVS Ramus was invited to write this review by Klass.
Learn more.

Just Brilliant !

Brilliant ! Super fast delivery, even quicker than I expected. I would recommend Klass online to my friends & family.

Klass reply
Reply from Klass

Good afternoon Lygia V

I'm glad to learn that you were impressed with our service! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Kind Regards Emma - klass.co.uk

Wendy Wyles1 ReviewAsymmetric Embellished Chiffon Sleeveless Top
Verified orderWendy Wyles was invited to write this review by Klass.
Learn more.

Great service

Thanks guys. Value for money and really fast service

Klass reply
Reply from Klass

Good afternoon Wendy

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Kristina - klass.co.uk

Customer3 ReviewsDouble Layer Chiffon Top
Verified orderCustomer was invited to write this review by Klass.
Learn more.

Fantastic service

I was in your shop a few months back and i never purchased what I wanted.
I thought I would see if you did an on line service which you did and has been fabulous. Easy to order and delivery within 2 days . Will be using you again us I got the dress I wanted. Cheap prices for quality products

Klass reply
Reply from Klass

Good afternoon Barbara

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Kristina - klass.co.uk

Verified orderCarole Goodall was invited to write this review by Klass.
Learn more.

missing item

Not told item was out of stock, only found out when parcel received, had to inform Klass and they say I would be credited, lack of communication

Klass reply
Reply from Klass

Good afternoon Carole

Thank you for your review.

In the rare occasion that an item is not available, we make it a priority to inform our customer as soon as possible.

In this instance, we were unable to inform you and for this we again apologies.

When this was brought to our attention, we immediately refunded you for the item and also offered you a discount toward your next order.

The internal communication miscalculation has been addressed to avoid this happening in the future.

Short of addressing the miscalculation, immediately refunding you and offering you a discount, please let us know what else we could have done to better this unfortunate situation as our customer satisfaction is very important to us and we would like to avoid any future unsatisfactory customer experiences.

Kind Regards Emma - klass.co.uk

Verified orderChristine Wood was invited to write this review by Klass.
Learn more.

very good fast delivery

fast delivery and good service

Klass reply
Reply from Klass

Good afternoon Christine

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

Verified orderMrs Pamela Werbisky was invited to write this review by Klass.
Learn more.

tops

Very good service would recommend .

Klass reply
Reply from Klass

Good evening Pamela

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Kristina - klass.co.uk

Mary Martin1 ReviewCropped Jeans
Verified orderMary Martin was invited to write this review by Klass.
Learn more.

Need to facilitate Irish customers especially as Klass has interests in Ireland

As above in title

Klass reply
Reply from Klass

Good afternoon Mary

Thank you for your review.

We do provide shipping to Ireland however our internal system does not accept all addresses therein.

As a solution to this, we invite customers to checkout using PayPal. You do not need a PayPal account to checkout with PayPal as you can checkout as a guest.

Kind Regards Emma - klass.co.uk

Chris Bentley2 ReviewsSleeveless Diamante Trim Waterfall Maxi Dress
Verified orderChris Bentley was invited to write this review by Klass.
Learn more.

great service

Excellent – I would recommend this company to anyone.

Klass reply
Reply from Klass

Good evening Joanna

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

Janet2 ReviewsSlim Leg 29 Inch Trousers
Verified orderJanet was invited to write this review by Klass.
Learn more.

Another buy

Having recently bought these trousers online and been so pleased, I decided to buy another colour so visited a Klass shop not too far away, having phoned to ensure what I wanted was in stock. The assistants were very helpful, I bought the trousers I wanted and am again delighted with my purchase. Excellent quality and value for money.

Klass reply
Reply from Klass

Good evening Janet

Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Kind Regards Emma - klass.co.uk

Verified orderMrs Jane Forshaw was invited to write this review by Klass.
Learn more.

Excellent service, quality and style

Cannot. fault this company

Klass reply
Reply from Klass

Good morning Jane

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Emma - klass.co.uk